Refund policy
Welcome to NODRE ♡
We value every order and strive to provide a beautiful shopping experience.
Due to the nature of jewelry and hygienic reasons, all sales are final unless the item arrives damaged or incorrect.
We accept returns on unworn, undamaged items within 14 days of delivery. To initiate a return, contact us at nodirat21@gmail.com. Return shipping costs are the responsibility of the customer.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos/videos of the item
- Packaging photos
Once reviewed, we will offer:
- A replacement
- Store credit
- Or a refund if applicable
Non-Refundable Items
We do not accept refunds or exchanges for:
- Change of mind
- Incorrect address provided by customer
- Delays caused by shipping carriers
- Minor color differences due to screen settings
Contact
For support, contact us at:
- Instagram: @nodre.official
- Email: support@nodre.store
Thank you for supporting NODRE.
Jewelry that becomes you.